How to Book an Appointment
To make an appointment please either call or use our online booking system
Confirmations
Mobile phone SMS or text messages are sent from our computer. Please respond with a Y for yes or N for no to let us know if you will be attending.
Patients without mobile phones need to phone the rooms to confirm one working day prior to the appointment. Alternately you can email a confirmation to the practice.
On You Appointment Day
New patients please arrive 5 minutes before your scheduled appointment time as there can be some
documentation or other matters to attend to before your appointment.
It is also helpful if you bring all the necessary documents to ensure a smooth process.
Late Arrivals
We do understand that circumstances may arise unexpectedly; however, late arrivals tend to compromise the punctuality of service we are able to provide to you, as well as our other patients.
If you believe you will be late it would be appreciated if you could call ahead and advise the reception as alternative arrangements may be possible.
We do maintain a relatively tight schedule, and we make every attempt to begin your appointment at the time scheduled. If you arrive late we reserve the right to reschedule or reduce the length of the consultation or procedure to ensure that their next scheduled appointment does not have to be put behind.
Cancellation Policy
Appointment Cancellations Due to the difficulty of filling last-minute cancellations, we respectfully request 4 hours’ notice if you are unable to attend.
